Assistant Property Manager Support Services for General Services Administration
To provide on-site independent assistant property management services in government-owned buildings and leased buildings for the GSA Nevada Field Office
KMEA provided on-site independent assistant property management services at the government owned buildings in Reno and Carson City, Nevada. Lease administration services were provided for approximately 35 leased locations in Reno and the northern Nevada area. Government owned space was 450,000 gross square feet and comprised mainly of courts and office space. Leased space was approximately 300,000 rentable square feet. KMEA provided management of the buildings and grounds and administration of the lease contracts in accordance with all government regulations.
As the primary point of contact representing GSA with the federal client agency personnel, KMEA proactively managed customer relationships and communications to enhance customer loyalty and retention in accordance with established GSA playbooks and business processes. KMEA staff assessed facility needs, ensuring that those needs were met or exceeded. Our services included managing building services, maintaining and preserving the real property assets, maintaining or lowering operating costs, and ensuring high quality facility related services.
Short and long range plans and programs were implemented to substantially exceed the goals and requirements. KMEA worked with the GSA on all space modifications and alterations of leased space. KMEA management provided appropriate and necessary follow-up with client agencies, contractors, GSA project team members, and management. KMEA was responsible for the maintenance of all physical areas of the space to assure that high levels of cleanliness, state of repair and aesthetic appeal were sustained. Periodic inspections of leased facilities were performed and enforcement of the lease contract requirements was provided by the KMEA assistant property manager.